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Accounts, mailboxes and aliases

Understand ownership, sign-in and where messages arrive.

Editorial update: October 30, 2026
In this guide

Three different things

ItemPurpose
Owner accountManages subscription, domains and owned mailboxes.
Independent mailboxHas its own messages, folders and allocated storage; access requires permission.
AliasAn address delivering into an existing mailbox, without a separate mailbox.
An account branches into two mailboxes, each with aliases.
An organizational example, not resources automatically added to your account. Open image

A practical example

If hello@example.com has the alias sales@example.com, messages to both addresses arrive in the same mailbox. If sales needs separate folders and storage, create another mailbox rather than only an alias.

Sign-in and sharing

A mailbox-password session opens its authorized mailbox. Subscription and sensitive application management require the owner account session. Sharing a mailbox does not transfer ownership, and creating an alias does not automatically grant a teammate access.