Read conversations and quoted history

The current message and its history#

The reader shows the current message and can show related messages in the same mailbox. Expand an earlier message card to load its body and attachments. History quoted inside a message remains quoted content; it is not necessarily a separate message stored in your mailbox.

Why might history be incomplete?#

Threading uses reply identifiers, not matching subjects alone. Imported mail or senders that change those identifiers may not join the same thread. Older mail can take time to index; a partial-coverage label means the view is not a complete history.

If a quotation looks wrong#

1. Expand the quotation cards you need instead of reading every nested reply at once.
2. Use the reader’s original-message recovery control if quotation interpretation does not fit the message.
3. When reporting a problem, keep the subject and arrival time and redact sensitive details from shared screenshots.