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Domains and DNS

Complete sending records and authentication

Receiving readiness and website-email sending readiness are different.

Editorial update: October 30, 2026
In this guide

Why is sending a separate stage?

Receiving into a mailbox proves the inbound route works. Sending from your domain also needs authentication for the outbound route. Follow the domain’s displayed sending records; a successful incoming message does not by itself make the website-email service ready.

Add records without conflicts

  • If SPF already exists at the same name, do not add a second SPF record. Review the required combined value rather than removing a sender you still use.
  • DKIM may use TXT with a public key or CNAME. Take its type and name from your domain screen, not from another domain.
  • A bounce or tracking CNAME does not change your mailbox address and does not include an https protocol in DNS.
  • DMARC is a domain policy; do not tighten it without reviewing all services that send for your domain.

Verify sending

  1. Save required records at the active DNS provider and check the domain again.
  2. If sending provisioning is pending, wait for completion rather than registering the domain again.
  3. For website email, create a project on the ready domain and obtain a separate sending quota.