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Domains and DNS

Connect your domain and receive your first message

Three clear stages: ownership, receiving and sending.

Editorial update: October 30, 2026
In this guide

Prepare what you need

  • A subscription with custom-domain capacity and a domain you own; Rasel Mail does not register the domain for you.
  • Access to the provider hosting the domain’s active nameservers. Your registrar and DNS provider may differ.
  • A copy of the current mail records, especially if another email service already handles mail.

Setup stages

Ownership verification, receiving setup and sending setup.
Each stage has its own check; verified ownership does not mean mail setup is complete. Open image
  1. In Control Panel → Domains, add only the domain name, such as example.com, without https or a page path.
  2. Copy the displayed ownership record into DNS and verify ownership.
  3. Add and verify receiving records in the correct locations. Create a mailbox once receiving is ready.
  4. Complete the sending records shown by Rasel Mail; they can differ by domain and sending provider.

Test the setup

After the domain is ready, create an address such as hello@example.com and send it a non-sensitive test from an external mailbox. Test replying once sending setup is complete. Changing MX to a new service does not automatically migrate old mail from another provider.

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